Our email address is: [email protected]
You can email our reception team with your prescription requests and queries.
Repeat prescriptions can also be ordered by completing the right-hand section of your previous prescription form and either leaving it at the surgery or sending it to us by post. You can also order repeat prescriptions online.
Your prescription will be ready for collection 48 hours later. If you prefer, we can post it back to you (you will need to provide a stamped, addressed envelope).
We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.
You need to register to use our online repeat prescription ordering service and this is best done in person at the surgery. Please speak to one of our receptionists.
We now offer an electronic prescribing service.
Patients can request repeat prescriptions at their nominated pharmacy. Prescriptions can be delivered electronically to their pharmacy. This service is convenient for patients who cannot come to the GP surgery during working hours.
Information for patients considering private medical consultations
When patients seek specialist treatment privately, the private consultant can prescribe any necessary medication. Often, however, consultants recommend a particular medication and patients ask their GP to issue a NHS prescription rather than paying for it privately. Even though individuals opt for private treatment or assessment, they are still entitled to NHS services. If the GP considers that the medication recommended is clinically necessary, he or she would be required under the NHS terms of service to prescribe that medication within the NHS, even if the assessment from which the need was identified was undertaken in the private sector.
However, the legal responsibility for any prescription rests with the doctor who signs it, not the doctor who may have suggested it. Thus, there are occasions when your GP may refuse to issue a prescription. For example:
– If they have not received correspondence from the private consultant explaining the precise details of the prescription, what it is being used to treat, for how long treatment is intended and any follow-up plans.
– If the private consultant recommends a new or experimental treatment, or recommends prescribing a medication outside of its licensed indication.
– If your GP considers that the prescription is not clinically necessary, or that there is a not a clear clinical indication for the prescription, and that in the same circumstances a NHS patient would not be being offered this treatment.
– If the medication recommended is not generally provided within the NHS.
– If the medication is of a very specialised nature, requiring ongoing monitoring, some GPs may feel that they have insufficient expertise to accept responsibility for the prescription.
Your prescription may be slightly different to that which was recommended by your private consultant. We are committed to prescribe from a carefully selected list of medications and in line with local policies [a formulary], which provide the best evidence of efficacy, safety and cost effectiveness to the NHS. If the recommendation from your private specialist is for treatment that is not in the formulary then your GP may change the medication in line with the drugs used for NHS patients locally if you do not wish to receive a private prescription.